payment and cancellation policies


payments

Payment Methods 

Beginning August 2020 all event registrations must be paid in full with a credit card at the time of registration. Any registration without a valid method of payment at time of registration is considered incomplete and will be automatically removed from the event. 

Due to the pandemic, APRA staff is working from home; therefore, all payments must be processed on-line using a credit card or P-Card at the time of registration. 




cancellation 

policy

Cancellation Policy for general events, trainings and activities, unless otherwise noted in the event registration: 

  • Cancellations made 10 days prior to event date will refunded, less a 25% administrative fee.
  • Cancellations made past the 9 business days prior are not eligible to receive a refund.
  • Substitutions (registration transfers) can be sent in place of the original registrant if notification is made in writing more than 2 days prior for qualifying events only.
  • Registration transfers for certification courses require a longer lead time (see specific registration for details)
  • All cancellations or registration transfers are required in writing to the APRA office - admin@azpra.org  Phone cancellations will not be accepted.
  • No shows are still obligated to pay for the event registration.
  • The Association cannot make exceptions for any force majeure/commercially impracticable event (e.g. an act of nature)

(Certification courses and other specific events as noted are subject to the alternative policy listed on the registration form specific to each event)


(This policy does not pertain to any certification course)




      CERTIFICATION POLICIES

      Refund Requests – deadline 45th day prior to course start date

      Cancellation Requests – deadline 90th day prior to course start date

      Registration Transfer Requests – deadline 45th day prior to course start date

      (Certification courses and other specific events as noted are subject to the alternative policy listed on the registration form specific to each event)

      refund POlicy

      We will do our best to take care of you and treat you fairly. We ask that our members and event participants treat us fairly as well.

      Credit card refunds cannot exceed 120 calendar days from the transaction processing date. This limitation is based on the refund policy of our back end payment service. Other refunds cannot be processed past 180 days from the original registration date. APRA reserves the right to pass along any fee incurred for processing refund transactions.

      Refund time limits will provide an efficient and reasonable final resolution for accounting and tracking purposes.

      Fine Print


      APRA will not be held liable for its failure to perform obligations related to scheduled events and activities if such failure is due to any event or condition not existing as of the date of this Agreement, not reasonably foreseeable as of such date, and not within is reasonable control (Commercially Impracticable), which prevents such Party from performing any obligation hereunder, but only to the extent and only for the period that such performance is so prevented by the triggering event. Excuse of performance may include, but not limited to: riot; war; acts of terror; fire; flood; hurricane; typhoon; earthquake; epidemic, embargo; CDC/WHO advisories, acts of God; or acts of government.   

      The above clause shall apply to all APRA event registrations.


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